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Frequently Asked Questions

Find answers to common questions about PTE registration, preparation, and our testing services.

About PTE Academic

PTE Academic is a computer-based English language proficiency examination developed by Pearson. It is recognized by thousands of universities, colleges, governments, and professional organizations worldwide for study, work, and visa applications.

About PTE Core

Registration & Booking

Training Programs

Results & Score Reports

Exam Day

Contact & Support

Policies & General Information

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Frequently Asked Questions

About PTE Academic

What is PTE Academic?

Who should take PTE Academic?

How long does the PTE Academic examination take?

What is the PTE Academic scoring system?

How soon will I receive my results?

Can I take the examination more than once?

Why choose Horizon Testing Services Limited?

About PTE Core

What is PTE Core?

Who should take PTE Core?

How long does the PTE Core examination take?

What is the PTE Core scoring system?

How quickly are PTE Core results released?

Is PTE Core accepted by the Government of Canada?

Can I retake PTE Core?

Why choose Horizon Testing Services Limited for PTE Core?

Registration & Booking

How do I register for a PTE examination?

What documents are required for registration?

How much does the examination cost?

Can I change my examination date?

Can I cancel my examination?

How far in advance should I register?

Can your team assist me with registration?

Training Programs

What training programmes do you offer?

Which training programme is right for me?

What is included in the training?

Do you provide mock tests?

Can I receive personalised coaching?

Are learning materials provided?

Do you offer online and physical classes?

How do I enrol in a training programme?

Results & Score Reports

When will I receive my PTE results?

How can I access my results?

How is my PTE score determined?

Can I send my scores to institutions or organizations?

How long are my PTE results valid?

Can I retake the examination to improve my score?

Will I receive a printed certificate?

Can Horizon Testing Services Limited help me understand my results?

Exam Day

What time should I arrive at the test centre?

What should I bring on the day of my examination?

Are personal belongings allowed in the testing room?

Can I leave the testing room during the examination?

What happens if I arrive late?

Is biometric verification required?

Can I request special testing accommodations?

What should I expect during check-in?

Contact & Support

How can I contact Horizon Testing Services Limited?

Can I receive guidance before registering?

Do you provide ongoing candidate support?

Can I visit the centre before booking my examination?

Do you offer support after I receive my results?

Can I enquire about training programmes before enrolling?

What makes Horizon Testing Services Limited different?

How can I stay updated with your latest announcements?

Policies & General Information

Do I need to create a Pearson account?

Can someone else register on my behalf?

Can I change my personal details after registration?

Is my personal information secure?

Do you provide customer support after office hours?

Can I register if I live outside Lagos?

Why should I choose Horizon Testing Services Limited?

How can I get started?

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